Grand Hotel Gulsoy Old City

Rooms were very comfortable. We had a deluxe room and a triple room both with mosque view. The pool was fantastic, kids loved it. Please remember swim caps (we forgot). Breakfast was lovely and staff were helpful, but please be mindful of food waste, there is plenty of food available to go back and forth. Was really sad watching people waste so much food. The hotel is in a very good location, tram stop is 5-10 min away, so easy access to Grand Bazaar, Aya Sofia and Blue Mosque, and Karakoy(Galata Tower)

The location was excellent. Easy access to many shops, buses and Metro. Walking distance to the Hagia Sofia and Blue Mosque. A Beautiful Mosque is just in front of the hotel. We were given a room with the mosque view. It was amazing! We were sleeping with our curtains open coz we've wanted to sleep with the lighted mosque. The rooftop view is also great! The staff were nice and helpful. Our cleaning lady whom I forgot the name was superb! We've even hugged when we said goodbye. 😍 My family enjoyed the breakfast selection. Very healthy options available. The staff there were very attentive also. They work very hard clearing the tables and making sure the guests are taken good care of. The pool area was one of our favourite. Yunus and Deniz were amazing and has good customer service. They're were super friendly with our family! We will definitely come back!!! Thank for the lovely holiday you've given us. ❤️❤️❤️

I like the staff, and they also helped us when Turkish Airlines lost our stroller, Sercan (one of the staff) was helping us till we actually got our baby stroller back! Great location also with great breakfast , really liked our stay here :)

It was a warm welcome when we arrived at the hotel late night, gentlemens took your luggage and explained the services they provide. Staying at the hotel was a pleasant experience, our room wasn't overall big but spacious enough. It was very warm in the rooms and you was able to change what temperature suited you best. Cleaning services from the maids were excellent, they respected your privacy and were smiley & pleasant. Ate at the rooftop restaurant twice, view is stunning, food was fantastic, reasonable portions and worth the money. Cafe downstairs located by lobby, was also very good. I loved their lattes! It compares nothing to UK, England coffee and I miss it very much! Staff at the cafe very pleasant and cute. Tried the breakfast once. It had a good variety of food to choose from but unfortunately not being a morning person, I did not eat there again. Overall my stay there was great, I would come back again despite some reception staff not showing any enthusiasm, some of them didn't smile at you.

Hotel location is great and on a walking distance from the main street leading to the old town and bazaars. Nearby is also a tram station and if one wants to take a ferry, it's also relatively close. Staff was friendly and helpful and the hotel itself is really nice and comfy. Room was daily cleaned, towels and hygiene products were always replaced, water pressure was great, heating was working fine as well, bed and pillows were comfortable enough and the room was spacious. Also, every day water and coffee/tea were replaced/refilled and the only strange thing was a small closet so it would be good if it could be bigger. Breakfast was fine, but it would be good if it were more diverse and if it were more vegetarian options and options for the people that are fasting (for example, there was no fish or hummus and similar...). Spa is included in stay if you're a hotel guest and you can use the pool and saunas. At the time we went there, Finnish sauna wasn't working tho and the pool was a bit cold, so it would be good if water temperature is higher and if the area around the pool is also heated more.